On Sunday, a man Tanvir Sadiq, claimed on social media that his 4G enabled Lyf smartphone burned into flames. The phone was sold by RIL's retail arm Reliance Retail.
"My family had a narrow escape today after @reliancejio's @ Reliance_LYF phone exploded and burst into flames, "Tanvir Sadiq said on twitter.
He has also posted a picture of the burnt phone and also warned people from using Lyf phones.
The firm has promised a thorough investigation in the matter and will also take appropriate action said a Lyf spokesperson.
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